Problem Solved! Acer Aspire Shutting Down

Ah-HA! An excellent post from a Linux community.

September 18th, 2008 at 10:00am — Comments: (9) — By: Jonathan Danylko — Tags: Mobile

Acer Aspire One NetbookMy parents came back into town because of a recent death in the family and brought, of course, both laptops. For a recap of what happened before, check my past laptop experience with my parents.

The laptop my father was using was the Acer Aspire 5315. He didn't want all of the software on the computer. I found the OS disk, backed up his data, reformatted his hard drive, and voila! He had a clean machine.

The one piece of software I didn't install was the most critical piece of software he needed: The Acer ePower Management Utility.

Here's what the problem was: The Acer required the ePower Management Utility to control the fan. When the machine was used for an extended period of time, it would overheat. When the laptop overheated, the laptop would shut down to save the computer from melting down or damaging the processor. With the ePower Management Utility installed, the software would identify that the laptop was overheating and activate the fan.

Since then, we (*I*) have been benchmarking it by leaving it on, putting it into suspend/hibernate mode and everything seems to be working fine.

Now, it seems my parents are grateful because they each have a laptop.

How did I figure this out? Research. :-)

There was a whole post on this at the Ubuntu forums. It seems some other techno-geeks like me reformatted the hard drive and wanted to install Linux on the machine.

For those who own other Acer machine models, I imagine this would pertain to you as well if your laptop continues to shut down after 10-13 minutes of heating up.

Hope this helps anyone who had similar problems.

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Jonathan Danylko is a freelance web architect and avid programmer who has been programming for over 20 years. He has developed various systems in numerous industries including e-commerce, biotechnology, real estate, health, insurance, and utility companies.

When asked what he likes doing in his spare time, he answers..."programming."

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9 Comments

  1. October 18th, 2008 at 3:05pm
    You know, I have an Acer TravelMate 8200 and had this EXACT problem a few months ago. I like my Linux environment so I naturally reformatted and installed it as opposed to keeping XP. It would always get really really hot and I never knew why. Well, about a month ago it fried itself. Not sure exactly what went but something did and it doesn't work now. So I have since bought a new laptop but what pisses me off is that the Acer had to use the proprietary software for it to control its cooling. But then again I guess I should have read up a little on it when it was overheating. Oh well.
  2. April 21st, 2010 at 1:40pm
    In other words, you reinstall the system software, and it works? I'm confused. I wiped the drive before installing 9.10 and the problem came. I'll reinstall Vista :(
    upgrade to 7 :|
    then install Ubuntu 10.04 :D
    when it comes out.
    Wish me a happy setup!
  3. Douglas
    September 13th, 2010 at 12:40am
    Just load Ubuntu 10.04
    I have an Acer Aspire 4730z and have had zero problems with over-heating.
    My laptop is on 24-7.

    Dual Core 2.17 / 2GB ram / 120GB HDD / DVD+/-RW.

    It doesn't even get warm....And I'm in Arizona!
  4. February 2nd, 2011 at 11:44am
    Thanks for the heads up on this one Jonathan. An old colleague had a similar problem with his Acer. Since I'm the go-to guy for everything related to laptops (though I have no idea why), he asked me to fix it. I didn't know how. He switched brands. Oh well. I wish I had known this earlier. :)
  5. Maharuddin
    April 13th, 2011 at 12:06pm
    Thank you for your advice Jonathan!

    I'm having Acer Aspire 4935, OS Windows XP Home Edition (v 2002) and experiencing shut down issue of recent.

    I immediately apply external cooling fan unit underneath my laptop. It has been half an hour now and doesn't shut down.

    I'm downloading Acer Empowering Technology Framework and Acer ePower Management Application.

    I hope the power mgmt utility works. Will update later, maybe after one week or so.

    Cheers!
  6. June 29th, 2011 at 4:49pm
    That was mighty helpful of you, Jonathan! It all sounds simple, but I'm still keeping my fingers crossed that I'll be able to do this right. Anything much too technical always confuses me so I highly appreciate the way you were able to convey information through simple and understandable terms.
  7. Ryan
    February 2nd, 2012 at 2:27pm
    I have the same machine, a 5315 acer aspire.....funny that is called aspire...aspiration. that's the problem here. the problem can be solved properly by updating the BIOS.
    I found this here http://forums.whirlpool.net.au/archive/1585590 ...the short and narrow of it is this...you need to update your BIOS while you've still got vista or whatever you are running.... An update can be found here. http://www.acer.com.au/ac/en/AU/content/drivers seriously I was so stoked that I have Linux Mint and no longer need to reset my ex Vista machine to factory defaults every 30 days..........I am now trying to do the same on a acer travel mate 2700 that I found in the rubbish....trying to update the BIOS is not so simple the download is there at acer but it's not so clear what I need to do...I would love some help
  8. May 8th, 2012 at 7:31am
    I hope the power mgmt utility works. Will update later, maybe after one week or so.
  9. James
    November 19th, 2012 at 11:59am
    Very helpful tip, tks. I'm experiencing the random shutdown as well on Acer Travelmate laptop. The ePower app had been disabled on the 'msconfig' startup list, so I just re-enabled (fingers crossed).

    To have proprietary Acer software control any form of system cooling is asking for disaster. This should be a motherboard-controlled operation, imo.

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